Enabling Access To Your Devices Camera & Microphone

This article shows you how to allow your device to use its camera and microphone with AutoPlay, for tasks such as capturing driving licence photos in the Test Drive Wizard.

Grant permission when prompted

The first time you use the camera or microphone, autoplayauto.com asks for permission. Accept the prompt to use the camera or microphone. If you declined by accident, or the prompt never appeared, set permission manually using the steps below.

1. iOS: go to Settings > Safari > Camera & Microphone Access. iOS asks for permission again on each new screen that needs the camera or microphone.
2. Android: go to Settings > Apps > your browser (Chrome, Samsung Internet, etc.) > permissions, and allow camera and microphone access. The exact menu wording varies by browser.
3. Windows: go to Settings > Privacy > App permissions > Microphone and Camera.

Still not working

If the camera or microphone still doesn't work, talk to your IT team. A firewall or antivirus tool may be blocking access.

To check whether your browser supports camera and microphone access at all, see https://caniuse.com/#search=getusermedia.