Overview - Email Response
Send customised, personalised video emails to your customers with AutoPlay's Email Response tool, built to help salespeople build rapport with buyers.
Watch the video for a short walkthrough of sending an email response from AutoPlay.
What you can do with Email Response
- Attach a video to a customer email direct from the lead.
- Add attachments, standard responses and standard text to speed up common replies.
- Use email modules, also known as the Fleet Quote Builder email, to build structured quote emails.
- Set up auto response templates so common enquiries get an instant reply.
- Capture customer replies back into the lead so the conversation stays in one place.
- Track whether a customer has viewed your video email response.
Related articles
- How to create an email response
- What types of videos can I add to my email response
- How to add attachments to your AutoPlay email response
- How to add standard response and standard text to your email
- How to use email modules (also known as Fleet Quote Builder email)
- How to set up modules in an email template (internal)
- Capturing customer replies to your email
- Managing email templates
- Managing standard response and standard text templates
- Setting up auto response templates
- How to view previously created email responses
- How to copy an email response
- What screens can I send an email response from
- How to track if your customer has viewed your video email response
- Automation: email or SMS failed to send