FAQ
Quick answers to the questions our dealers ask most about autoplayauto.com.
Security & permissions
Using the app
- What does the coloured square in the 'Progress' field mean?
- What does the Vehicle Appraisals screen show me (Vehicle Registry)?
- How Will I Know When My Changes Have Been Saved?
- What is In Market Leads and how do I use it?
- How do I navigate around autoplayauto.com?
- What does 'Delivered' 'Opened' and 'Video Views' represent?
- What are the 3 icons at the top of my lead?
Leads & follow-up
Browser & device
- Can I use autoplayauto.com in Out Of Browser mode?
- I Cannot Take Photos Or Record Audio In https://www.autoplayauto.com. Why?
- What devices and browsers can I use to access autoplayauto.com?
- Why Am I Seeing A Message Stating I Must Have JavaScript Enabled To Login?
- What happens if I am using a thin client/remote desktop/Citrix/VMware?